Service Management

Manage service on your own or your customers’ equipment can be a cumbersome task, without the right planning tools. Figurator gives you an uncluttered overview of your planned and unplanned tasks together with the workers at your disposal. You will also be notified if there is planned maintenance you could do at the same time if you are handling an unplanned service request. Figurator can use mobile devices to hold work orders, checklists, maintenance information and can also use cameras for pictures relative to the service object or the work order as documentation.

Service Objects
Service Information Repository
Mobile Device Application
Maintenance Plans
Warranty Claim Handling
Service Agreements & Subscriptions
Service Orders
Sales order integration
Graphical Plan board